iL Sigaro, LLC (“iL Sigaro,” “we,” “us,” or “our”) operates a premium retail cigar shop and sampling lounge located at 184 Godwin Avenue, Midland Park, New Jersey. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our store, use our website, join our membership program, make a purchase, contact us, or otherwise interact with us. By providing us with personal information or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Name, email address, phone number, and mailing address
- Date of birth or age verification information (required for tobacco product purchases and lounge access)
- Payment and billing information (processed securely through third-party payment processors)
- Membership account details and preferences
- Communications you send us (emails, contact forms, feedback, or inquiries)
- Purchase history and product preferences
Information Collected Automatically
- Website usage data (IP address, browser type, pages visited, time spent, referring website)
- Device information and cookies or similar tracking technologies
- In-store transaction data related to your purchases
Information from Third Parties
- Payment processors and shipping carriers
- Analytics and marketing service providers (if used)
We do not knowingly collect sensitive information beyond what is necessary for age verification, purchases, and membership services.
2. How We Use Your Information
We use the information we collect to:
- Process purchases, memberships, and transactions
- Verify age and comply with federal, state, and local tobacco sales laws
- Provide customer service and respond to inquiries
- Manage membership accounts and communicate benefits, events, or offers
- Improve our products, services, website, and customer experience
- Send marketing communications (only with your consent or as permitted by law; you may opt out at any time)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- With service providers who assist us (payment processors, email platforms, shipping companies, website hosting, and analytics providers) under contractual obligations to protect your data
- When required by law, legal process, or government request
- To protect the rights, safety, or property of iL Sigaro, our customers, or others
- In connection with a business transfer (merger, acquisition, or sale of assets), with notice where required
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect certain website features.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Children’s Privacy
Our products and services are intended for adults 21 years of age and older. We do not knowingly collect personal information from individuals under 21. If we learn that we have collected information from someone under 21, we will delete it promptly.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing emails (unsubscribe link included in every marketing message)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
iL Sigaro, LLC
184 Godwin Avenue
Midland Park, NJ 07432
Email: [email protected]